Introduction and History |
| Ghost
Software was incorporated in
December 2003 in the United
Kingdom as a specialist
software house, bringing the
cost effectiveness of Asian
development resource
together with the
accelerating demands of
enterprise companies in the
United States and Europe.
The unique blend of East and
West working seamlessly
together is one of the
company’s key
differentiators. |
   |
Ghost is a New Concept |
| The Ghost
Group of companies is a
completely new concept in
CTI and VoIP software
development and associated
activities. In every case,
Ghost will work anonymously
for its client and in some
cases it will take on the
brand identity of the client
itself. In terms of software
development – we are
“ghost-writers”. Thus you
will never see a
Ghost-branded application
anywhere in the world. They
all appear branded in the
name of our clients. In
terms of support and
maintenance, we will act as
an overflow for our clients
providing 2nd and 3rd line
support. And in some cases
we do this even though its
not our source code. |
|
We host your additional
resource |
| Uniquely, we
also hire people. These
people belong to you but
they are hosted by us. This
can provide you, the client,
with overflow capability,
additional road map resource
or even the awkward
customisation work which you
might normally turn away. |
|
Rent-A-Team |
|
These people are rented in
teams on a fixed monthly
fee. Often we include the
supply of a Europe-based
project Manager to ensure
seamless communication
between Europe and Asia.
Because the cost of the
“team hire” concept is
capped, it is ideal for the
company accountant who can
budget this into a yearly
cash flow. All we have to do
then, is to focus on
delivering a consistent and
predictable quality end
product. |
 |
|
Sales and Marketing in the
West.
Technical Resource
in the East. |
| In broad
terms, we organise ourselves
so that the technical and
development human resources
are in Asia whilst the
sales, marketing and project
management skills are in the
US, UK and Europe. Make no
mistake, there is no
outsourcing here. All the
people, both in Asia and
Europe are hired by and
trained by the Ghost Group
of Companies. Each employee
signs a fairly onerous
contract and a separate NDA
with his or her respective
Ghost employer to ensure
optimum secrecy and
confidentiality. These
contracts are available for
any of our customers to
scrutinise. |
|
Who are our Customers? |
| If we list
our customers, we break the
very principals that we have
worked so hard to achieve.
What you can do, however, is
to read about us from 3rd
party sources in the News
and Press articles on this
website. What we can tell
you is that we work in the
following sectors,
categories and sub
categories: |
|
PBX Platform and OS
Vendors |
|
We work for a variety of PBX
vendors from traditional
switch manufacturers to a
variety of IP and soft PBX
Vendors. Our work ranges
from generic PBX enhancement
work like soft phones,
screen pop applications web
provisioning systems and
voice recording to bespoke
projects for vertical market
applications in markets such
as legal, hospital,
financial and education.
Often we are recommended by
the platform vendors to work
with major resellers,
particularly in the area of
XML applications which are
starting to become a key
differentiator between
competing platforms. |
Data and Telecom
Distributors |
|
We work for a new breed of
distributors who have
decided to augment their
existing channel with their
own brand of software.
Essentially, the Ghost
Concept translates as
follows: “If you have the
channel, we have the
software”. |
Software Development
Companies |
|
We work for software
companies whose success is
the very inhibitor to their
growth. The more customers
you have, the less strategic
work you can do without
having massive outlay in
hiring and training new
development and technical
staff. What the Ghost
concept does is to solve
this at a stroke. Both in
terms of development
resource and in terms of
software support. |
