Simply the best value, feature rich Call recording suite
Simply the best value, feature rich Call recording suite
Voice recording systems play a vital role in today’s connected business whether in a purpose-built Contact Centre or a typical office, but not all recorders are equal in function or price. GTI RECORD combines rich features and affordability to provide a flexible, cost-effective and profitable solution for the SME market.
Recording options:
Key Features
Searching and playback
Search and playback functionality allows users to
generate search templates that will return results
that have been pre-defined.
Search result options are as follows:
System and User recording rules
The rules dictate what action should be taken when a call arrives. Should all calls be recorded or should we ignore all calls unless it goes into our defined call center group?
