CRM data with the call.




ScreenPOP is now a familiar term often used to describe the process of capturing an incoming caller ID and then searching the phone fields in a popular contact management database.

Supported CRM’s

GTI ScreenPOP already supports the most commonly used CRM applications but has been designed in a way that allows additional CRM applications or even proprietary database solutions to be integrated quickly and easily.

  • Outlook
  • MS Excel
  • MS Access
  • MS CRM & Dynamics
  • MS SQL
  • MySQL
  • SuarCRM
  • Goldmine
  • Lotus Notes
  • Sage Line
  • Act!
  • Maximized
  • Salesforce
  • Oracle
  • Bespoke Drivers written

The second and probably the most commonly recognized method is to pop the contact form supplied with the users CRM application. The contact record from outlook can be popped to the screen so that the user can access/amend the appropriate information during or after the call.

There are now many “proprietary” CRM solutions that are accessed via an internet browser such as Internet Explorer. GTI ScreenPOP has been designed to work with these solutions by providing the ability to launch the users browser and to pass the appropriate call information allowing contact record to be located and displayed.

  • Pop on Transfer
  • Search Masks
  • Additional Features
  • Customize Search Fields
  • Customize Display Fields

All our products are backed up by a world beating Product Support who will be there for you, 24/7 - 365. Once you place the order, you can sit back and relax because our product support team will take care of installation and configuration of the system.
To find out more about our products and services, talk to our sales team. You can send email to sales@ghost-software, call on the numbers or talk to our live chat agents.

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